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Most brokers talk about client experience. I’ve been building client experience since I was 16.
I started a car detailing business right here in Camp Hill, scheduling clients, managing customer expectations, and delivering high quality service to build long term relationships. By the time I finished high school, I had a few hundred loyal local clients and a taste for what’s possible when you put your head down and do the work properly.
That same mindset is what I bring to mortgage broking.
Before writing a single loan as a broker, I spent three years behind the scenes at this very office, processing over $150 million in loans from application through to settlement. I know what lenders look for and how to get applications across the line, and I know how to guide clients through the entire journey, keeping things on track every step of the way.
I completed a Bachelor of Business (Finance & Accounting) and a Diploma of Finance and Mortgage Broking Management, but honestly, the real education came from working through hundreds of real applications alongside some of the best brokers in the business.
I especially love working with first home buyers and young business owners, the clients who deserve the most time, patience and guidance. These are big, life changing decisions and every client deserves a broker who gives them the time and attention that reflects that. If you’re self-employed, if your income looks a bit unconventional, come and have a conversation. I’ve seen these deals done. I know how they work.
When you work with me, you’re not getting handed off to an assistant. You get me, someone who knows this market, has great relationships with lenders, and will put genuine time into getting your application right and will continue looking after your loan long after settlement.
